Stoke on Trent City Council
We are working with Stoke-on-Trent County Council on their Warm Homes: Local Grant programme to manage grant applications for free Energy Efficiency Upgrades.
Our role in Stoke on Trent City Council’s scheme is as the Customer Journey Support Partner. We work on this scheme with the Stoke on Trent's procured installation partner; Broad Oak.
Community Home Solutions process customer applications and confirm household eligibility. Eligible households who progress through the scheme will have a free home survey called a Retrofit Assessment completed by their partner, Broad Oak. This survey will assess the suitability of energy efficiency improvements for the home. If the property is suitable, installation will then be arranged and carried out by Broad Oak who are the accredited installer.
Eligibility
You may qualify for the Warm Homes Grant in Stoke on Trent City Council if;
1. Your own your home or rent privately,
And
2. The total gross annual household income for all adults living in the property is £36,000, Or
3. You or a member of your household is in receipt of a qualifying means-tested benefit.
If you rent your home privately we will also need to speak with your landlord as there are additional criteria that apply.
What happens next?
Once you have applied, we will review your application and contact you directly for any additional information required. Once your application is approved, we will pass you through to Broad Oak who will arrange for a home survey to be carried out by a qualified Retrofit Assessor.
Who carries out the install?
Stoke on Trent City Council’s approved contractor is Broad Oak. Their installations team will be in contact to arrange and carry out your installation following the home survey. For more detail, visit the Stoke on Trent City Council Warm Homes Local Grant page: www.stoke.gov.uk/info/20003/your_council_your_city/731/stoke-on-trent_fuel_poverty_action/
The Stoke on Trent City Council Warm Homes: Local Grant is delivered via the Midlands Net Zero Hub.
